GamStop complaints process: how it works (Pros, cons & risks)
Gambling is a popular pastime but it can also have its risks, which is why services like GamStop have been created to help those who may need support in managing their gambling habits. GamStop is a self-exclusion scheme that allows individuals to restrict their online gambling activities by blocking themselves from accessing gambling websites. While GamStop can be a helpful tool for those who struggle with gambling addiction, there are some complaints about the process and how it works. In this article, we will take a closer look at the GamStop complaints process, including the pros, cons, and risks associated with using the service.
1. What is GamStop?
GamStop is a free service that allows gamblers to self-exclude from online gambling sites in the UK. It was launched in 2018 and is managed by the National Online Self-Exclusion Scheme Limited. Gamblers can choose to self-exclude for a period of six months, one year, or five years. Once you register with GamStop, you will not be able to access any gambling sites that are part of the scheme during your self-exclusion period.
2. How does the GamStop complaints process work?
If you have a complaint about GamStop, you can contact their support team through their website or by email. They will investigate your complaint and gambling sites not on gamstop aim to resolve it within eight weeks. If you are not happy with their response, you can escalate your complaint to the Independent Betting Adjudication Service (IBAS), which is an independent third party that deals with disputes between gambling operators and their customers.
3. Pros of using GamStop
One of the main advantages of using GamStop is that it can help individuals…